In November, 2017, Facebook announced that their extremely popular Facebook Messenger application would allow businesses to speak to customers on both their own websites and from within Facebook Messenger. Read on to discover how your business can benefit from this feature! The How By installing a plug-in called Customer Chat, retailers can integrate Facebook Messenger […]

With stories of large-scale data breaches and internet service providers tracking internet habits, online privacy is becoming a rare commodity. Incognito mode and private browsing features may be able to cover up your browsing history, but they don’t completely protect your online activities. You need a Virtual Private Network (VPN). What is VPN? Simply put, […]

Connections, Listings, and Invoicing are the most recent additions to Microsoft’s software lineup and they’re finally out of the beta testing phase. These apps come with every Office 365 Business Premium subscription and are perfect for companies with fewer than 300 employees. Installing and using them is a breeze, see for yourself. Microsoft Invoicing Word […]

Unlike maintaining multiple servers, which have to be manually installed and configured, deploying virtual machines (VMs) require very little effort. By making a few simple adjustments in your virtualization console, you can easily create a virtual instance with enough resources to run even the most demanding apps. But this simplicity also introduces a new risk, […]

According to experts, passwords shouldn’t be the only way you defend your accounts. After all, hackers have plenty of tricks and tools to steal them. So to help businesses fully understand the risks involved, Google conducted a study on the causes of account hijacking. The results From March 2016 to March 2017, Google and UC […]

Over the past year, Google has been giving business owners more control over what information is displayed in the search results. At first, the options were limited, but now Google is opening up opportunities for advanced features that greatly improve customer service. How to edit your business’s Google listing When someone types your business’s name […]

Google has made reviews more visible within its search results, which means that online reviews will have a massive impact on customer behavior and your company’s search performance. If you’re not taking the time to generate good reviews from prominent sites, your business may not get enough customer attention to stay afloat. How Google changed […]

“Serverless computing” sounds like a dream come true. It conjures images of a world where business owners don’t need to worry about purchasing expensive hardware or configuring complex software. But serverless computing isn’t just a dream, it’s the next big thing in cloud computing. What is it? Outsourcing workloads to the cloud — like websites […]

A fundamental flaw with WiFi networks has recently been discovered by two security researchers. According to their reports, the KRACK vulnerability renders advanced encryption protocols useless and affects nearly every wireless device. Read on to find out more about KRACK hacks and how you can defend against them. What is KRACK? Simply put, KRACK, short […]

IT systems are becoming increasingly complex to manage, so much so that humans alone can no longer make sense of them. As such, there is a growing demand for technologies that can help simplify and automate business IT. According to Cisco, the inception of artificial intelligence (AI) and machine learning has accelerated that ability even […]