Dropped calls, blocked apps, or sluggish audio can make any Voice over Internet Protocol (VoIP) conversation frustrating. These issues often come from network restrictions or internet providers that slow down call traffic. Fortunately, combining VoIP with a virtual private network (VPN) is a simple, effective fix that can help you get around those limits, all […]

For small-business owners, time is the one resource that’s always in short supply. Many often find themselves bogged down by “low-value” tasks — formatting documents, sorting messy downloads, or drafting routine follow-ups — that distract from the actual work of running a company. Enter Copilot Actions, a new feature from Microsoft that aims to give […]

While AI (artificial intelligence) is rapidly becoming an essential tool for business operations, many small and medium-sized businesses are hesitant to adopt it, fearing high costs and technical complexity. Cloud AI solves this by offering an affordable, accessible way to harness AI without needing specialized in-house resources. What is cloud AI? Cloud AI is the […]

Cloud security breaches are frequently caused by poor security practices and unaddressed vulnerabilities. It’s time to take decisive action before a breach hits your business. Why cloud security continues to fail A recent report by the cloud security firm Tenable highlights an alarming trend: 74% of companies surveyed had storage settings configured incorrectly. In effect, […]

If you think Voice over Internet Protocol (VoIP) security is simply about setting a strong password, think again. In 2025, threats against VoIP systems have become more sophisticated, necessitating advanced safeguards and strategies. But don’t fret. Here are six practical ways to secure your VoIP environment and stay one step ahead of cybercriminals. Enable multifactor […]

If your business uses Microsoft Office, take a moment to check which version you have. Microsoft recently announced that support for Office 2016 and Office 2019 has ended. What does that mean? Your programs won’t disappear, but Microsoft has stopped providing security updates for them. For any business, ignoring this change is dangerous. Why this […]

A web browser used to be little more than a portal to websites. Fast forward to today, and web browsers have evolved into intelligent digital platforms. Thanks to AI (artificial intelligence), they’re now packed with smart tools that assist, protect, and even think alongside you as you browse. Let’s take a closer look at the […]

Unexpected events such as natural disasters, hardware failures, or cyberattacks can quickly upend your operations. While a well-built business continuity plan (BCP) can minimize those risks, that’s only if it’s properly developed and maintained. But too often, businesses forget crucial details that can undercut their crisis response. Below are the top pitfalls businesses face when […]

Passwords have historically served as the primary defense for online accounts, but they’re no longer effective on their own. With the rise of evolving threats and increasingly sophisticated cyberattacks, experts recommend fortifying your logins with additional authentication methods. Why your security strategy must go beyond passwords Cybersecurity experts at the National Institute of Standards and […]

If your business relies on Voice over Internet Protocol (VoIP) phone systems, you already know how flexible and affordable VoIP can be. But just like any online tool, it’s not immune to security risks. Hackers can listen in, steal data, or even hijack your phone lines. The solution is simple: follow these nine easy VoIP […]