For small-business owners, time is the one resource that’s always in short supply. Many often find themselves bogged down by “low-value” tasks — formatting documents, sorting messy downloads, or drafting routine follow-ups — that distract from the actual work of running a company. Enter Copilot Actions, a new feature from Microsoft that aims to give […]

AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed to function as digital coworkers that proactively manage tasks and offer smart solutions. This article explains how it works and why it matters for businesses. […]